Colorado Restaurant & Bar Show | September 17-18 | Colorado Convention Center | Denver, CO
Zingerman's Cornman Farms
How do you develop & maintain a team of rock-star employees? Get zapped by the ZingTrain and learn how.
It all started with the Zingerman’s Deli; as it grew, they stepped up to the challenge: According to Inc. Magazine, “Over the next 10 years, the deli became world famous -- and then hit a wall. Faced with the choice of changing the company or letting it stagnate, the partners came up with an ingenious strategy that has allowed them to retain the best aspects of small-business life while enjoying the benefits and challenges of growth.”
Tabitha Mason is a certified ZingTrain trainer Who brings her diverse experience in customer service and business management to her new role as Managing Partner at Zingerman’s Cornman Farms. After serving as the business’s Venue Manager for several years, this position allows her to focus on propelling the business forward and continuing to position the farm as a leading destination for unique events and culinary experiences, all while delivering the highest standards in customer service.
Tabitha joined Zingerman’s in 2010 as General Manager of Zingerman’s Roadhouse, one of its top performing businesses. Under her management, the business continued to flourish and excel in delivering top quality food and customer service, her true passion. As GM, Tabitha, and a team of more than 80 staff, was responsible for delivering “The Zingerman’s Experience” to the thousands of guests who dine at the Roadhouse each year.
In 2012, she was presented with the unique opportunity to serve as “Service Steward” for the entire Zingerman’s organization. In this role she was responsible for overseeing and implementing Zingerman’s nationally renowned approach to customer service for all 10 businesses. She did this by analyzing and leveraging company wide service data, managing internal customer service training and chairing a committee of service champions to execute company wide service improvements.
In 2015, Tabitha joined Zingerman’s Cornman Farms as its Venue Manager, a perfect match for her vast service experience. Soon after she realized the immense potential for the business and embarked on her path to partnership. In 2017, Tabitha joined Kieron Hales as Managing Partner and is one of seven female partners within the organization.
In addition to her position as managing partner, Tabitha has continued her role as a trainer with ZingTrain, in which she shares the renowned Zingerman’s approach to giving great service with businesses throughout the country. She is also passionate about volunteering and is involved with two local nonprofit organizations, Give Merit and Junior Achievement.
Chef, Author and Food Equity Advocate
Founder & CEO, Wholesome Wave
Michel Nischan is a four-time James Beard Award winning chef with over 35 years of leadership advocating for a more healthful, sustainable food system. He is Founder and CEO of Wholesome Wave, Co-Founder of the James Beard Foundation’s Chefs Action Network, as well as Founder and Partner with the late actor Paul Newman of the former Dressing Room Restaurant. Nischan, whose parents were farmers, began his career at 19, cooking breakfast at a truck stop. He quickly realized that the ingredients coming in the back door fell far short of the farm-fresh harvests he’d grown up on, and began a life-long career championing the farm-to-table concept, decades before it had a name.
Nischan and his late partner, Gus Schumacher, were instrumental in securing $100M for Food Insecurity Nutrition Incentive (FINI) grants for the food equity field in the 2014 Federal Farm Bill, which was recently expanded to $250M in the 2018 Farm Bill to become a permanent part of all future farm bills. The Gus Schumacher Nutrition Incentive Program permanently expands affordable access to fruits and vegetables for low-income Americans, while creating a legacy for Wholesome Wave’s late co-founder Gus Schumacher.
He's also the author of three cookbooks on sustainable food systems and social equity through food. A lifetime Ashoka fellow, he serves as a director on the board of the Jacques Pepin Foundation; and on the advisory boards of Chef’s Collaborative, Modern Farmer, Good Food Media Network, and The Culinary Institute of America. The James Beard Foundation honored Nischan as the 2015 Humanitarian of The Year, and he was awarded an Honorary Doctorate in Humane Letters from Post University with the graduating Class of 2019.
KEYNOTE SPEAKER #2
She's the queen of awkward situations...and understands we all have issues!
KEYNOTE SPEAKER #3
He survived a decade of Hell to get here…